We apologize for the inconvenience, but our dictation line is currently down. Our phone service is provided by a major carrier who is currently experiencing an outage. We are working closely with them to monitor their repair progress and from what we are hearing, they are close to a resolution. In the meantime, if you’re able to use one of our alternate dictation methods we are still processing dictation at our normal turn around time. You can download our free app from the app store and use that to dictate and submit your work. Or, you can create your audio dictations that way and submit them by email or through our webpage. We are very sorry for the inconvenience- but we will keep you posted as we get updates from our phone service provider