App v1 Deprecation

As you may have heard… we will be releasing our NextGen platform over the coming weeks. We have overhauled our system top-to-bottom to offer even more security features, an updated Member dashboard and Team portal, and optimized performance. As part of this transition, we are required to deprecate some older features in order to comply with today’s top security recommendations. For that reason, we will be retiring the older version of the mobile app upon the release of our NextGen platform. If you submitted one or more jobs within the last year using the app that looks like this:


Note that that app will not be compatible with our NextGen platform, so you will be required to update to the newer app to create and submit jobs. The new app can be found in the app store, and looks like this:


Please note: BEFORE you install the new app, or delete the old one, please save any audio files that you have submitted to us, as they will NOT transfer to the app and you will lose them. We have received feedback that some people are reluctant to shift to the newer app because they prefer the functionality of the old app – and we sympathize. Change isn’t easy for us either. But we will be working on a rebuild of the mobile application during 2022 as well to make it easier and more user friendly, so please bear with us while we work on improvements! You can download the SpeakWrite app using one of the buttons below:

If you have any questions about this change, please feel free to contact us at or by calling (800) 828-3889.

The SpeakWrite Team

How to Mail Your Recorded Tapes

Many clients have recorded mini or standard cassette tapes to submit to us for transcription, but would rather not use their staff and resources to input these tapes into our system. In these instances, you can have these recorded cassettes delivered to us, and we will upload them into our system for transcription for you. To use this method of submission, you must have an existing SpeakWrite account. Send recorded tapes via overnight courier or USPS to the following address:

SpeakWrite Tape Processing Center
6300 Bridgepoint Pkwy
Building 1, Suite 100
Austin, Texas 78730

(800) 828-3889
Attn: Production Manager

With each delivery, you must print out a Recorded Tape Transmittal Sheet and enclose it with the tapes to be transcribed. Your package must include properly addressed and pre-paid packaging and label for the return of your tapes, using a service that provides for delivery tracking. If this is not included, we will return your tapes to you and charge your account a $10.00 delivery fee. Immediately upon our receipt of your tapes, we will input them into the SpeakWrite system for transcription. You will receive the transcription of the taped material via the email address on your account, just as any other SpeakWrite job. Your tapes will be returned to you via the delivery method you designate 48 hours after the completion of your transcript. All work transcribed will be charged at the standard, per word rate. There is no additional charge for handling or inputting the tapes. Be sure to erase all previously recorded tapes completely before recording any new dictation in order to avoid having old work transcribed by mistake or jeopardizing the quality of the newly recorded material.


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Toll-Free Line: (800) 828-3889
Monday-Friday 7am-12am CST
Saturday-Sunday 8am-11pm CST
Holidays: 9am – 6pm CST