Group accounts simplify transcription for companies

Chances are, if your organization engages with software that allows multiple users, you have some sort of admin access that allows you to set permissions and access levels. This type of model helps simplify the management and billing and makes things much easier for users.

Netflix and Apple, for example, can group individual users under a larger family plan. Each user can still customize their own individual accounts, but all of the administration is done through the main account. As Netflix customers with kids understand, it’s very helpful to be able to create a customized profile for each child, but then be able to manage all of those profiles from a single account.

SpeakWrite also offers this option through its group accounts for transcription. By setting up a group page, you are able to designate an administrator to manage all of your SpeakWrite work.

Admins have access to a comprehensive dashboard that empowers you to view and manage your entire organization’s SpeakWrite transcription accounts. You can even have admins at different levels; for example, an admin for the entire firm, as well as an admin for each location. This is a great option for law firms or insurance agencies with multiple offices, and social service agencies who operate regionally.

The Benefits of using SpeakWrite group accounts:

    • Ability to upload group templates: You can designate a single member of your firm to manage your group templates in order to control changes that will come up. If a name or phone number changes on your letterhead, for example, you have one person who can make sure that everyone’s group templates are up to date.
    • Consolidated billing: With a group account, all of your SpeakWrite accounts will be under one master account; you will get one bill each period rather than several individual charges. You will still get a breakdown of usage by each person that you can audit, but only one master bill to pay. If you have multiple offices, you can even group people by location so that you can track costs by location.
    • Manage all accounts, and add or delete a user: By consolidating all accounts under a master account, you will have the ability to have one single admin who can manage everything. They can add new users or disable accounts that are no longer part of your firm. That way, you can have control of your accounts and keep the records up to date. The admin can add people anytime or update users’ information, such as email addresses and passwords.
    • Reporting and usage: Your designated admin can view the work of all sub-accounts and run reports on usage. You will see who is using the service and who is not. Many admins use this feature to see if users might need additional training or to pair super-users with people who are unfamiliar with SpeakWrite

Group accounts for transcription is just another way that SpeakWrite works to provide the most efficient experience for its clients. This feature provides lots of benefits to simplify the way work is done and we are here to help you get the most from your service.

Let us help you simplify your work, click the button below to contact our account management team.

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ZOOM INTEGRATION REQUEST

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How to Mail Your Recorded Tapes


Many clients have recorded mini or standard cassette tapes to submit to us for transcription, but would rather not use their staff and resources to input these tapes into our system. In these instances, you can have these recorded cassettes delivered to us, and we will upload them into our system for transcription for you. To use this method of submission, you must have an existing SpeakWrite account. Send recorded tapes via overnight courier or USPS to the following address:

SpeakWrite Tape Processing Center
6300 Bridgepoint Pkwy
Building 1, Suite 100
Austin, Texas 78730

(800) 828-3889
Attn: Production Manager

With each delivery, you must print out a Recorded Tape Transmittal Sheet and enclose it with the tapes to be transcribed. Your package must include properly addressed and pre-paid packaging and label for the return of your tapes, using a service that provides for delivery tracking. If this is not included, we will return your tapes to you and charge your account a $10.00 delivery fee. Immediately upon our receipt of your tapes, we will input them into the SpeakWrite system for transcription. You will receive the transcription of the taped material via the email address on your account, just as any other SpeakWrite job. Your tapes will be returned to you via the delivery method you designate 48 hours after the completion of your transcript. All work transcribed will be charged at the standard, per word rate. There is no additional charge for handling or inputting the tapes. Be sure to erase all previously recorded tapes completely before recording any new dictation in order to avoid having old work transcribed by mistake or jeopardizing the quality of the newly recorded material.

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