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Corporate Address

SpeakWrite
6300 Bridgepoint Pkwy
Building 1, Suite 100
Austin, TX  78730

Customer Support

Phone  +1 (800) 828-3889
Mon – Fri   7am – 12am CST
Sat – Sun   8am – 11pm CST
Holidays   9am – 6pm CST

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+1 (800) YOU-DICTATE
or
+1 (800) 968-3428

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Copyright © 1997-2023 SpeakWrite Transcription Services. All Rights Reserved. Made with ♥ in Austin, TX.

CONTACT CUSTOMER SUPPORT

Thank you for being a valued SpeakWrite customer!
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Toll-Free Line: (800) 828-3889
Monday-Friday 7am-12am CST
Saturday-Sunday 8am-11pm CST
Holidays: 9am – 6pm CST
support@speakwrite.com

How to Mail Your Recorded Tapes


Many clients have recorded mini or standard cassette tapes to submit to us for transcription, but would rather not use their staff and resources to input these tapes into our system. In these instances, you can have these recorded cassettes delivered to us, and we will upload them into our system for transcription for you. To use this method of submission, you must have an existing SpeakWrite account. Send recorded tapes via overnight courier or USPS to the following address:

SpeakWrite Tape Processing Center
6300 Bridgepoint Pkwy
Building 1, Suite 100
Austin, Texas 78730

(800) 828-3889
Attn: Production Manager

With each delivery, you must print out a Recorded Tape Transmittal Sheet and enclose it with the tapes to be transcribed. Your package must include properly addressed and pre-paid packaging and label for the return of your tapes, using a service that provides for delivery tracking. If this is not included, we will return your tapes to you and charge your account a $10.00 delivery fee. Immediately upon our receipt of your tapes, we will input them into the SpeakWrite system for transcription. You will receive the transcription of the taped material via the email address on your account, just as any other SpeakWrite job. Your tapes will be returned to you via the delivery method you designate 48 hours after the completion of your transcript. All work transcribed will be charged at the standard, per word rate. There is no additional charge for handling or inputting the tapes. Be sure to erase all previously recorded tapes completely before recording any new dictation in order to avoid having old work transcribed by mistake or jeopardizing the quality of the newly recorded material.

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