Protective Services Transcription: CPS Transcripts Made Easily & Accurately

Less time documenting – more time with families

Help Caseworkers
Spend More Time With Families

CPS Transcripts Made Easy – Allowing your agency to do more with less

Using SpeakWrite Protective Services Transcription can significantly reduce documentation demands that lead to overtime, work stress, and staff turnover. Easy to use, case workers can use our free audio/video Transcription App or the Toll-Free Dictation Line to capture more focused, detailed contact narratives, on-site, or between visits. And with one tap, work is uploaded for processing.

read the pilot evaluation from

“SpeakWrite can be a valuable tool for CPS caseworkers. DFPS may want to make strategic investments in SpeakWrite, particularly if further research shows that access to SpeakWrite during the pilot period was associated with reductions in the amount of overtime caseworkers worked due to documentation.”

With SpeakWrite your protective services agency will be able to meet documentation standards and deadlines, while reducing turnover

The Challenge

Are you faced with high volume caseloads, limited resources and insufficient budget? Caseworkers spend, on average, 2+ hours daily struggling to keep up with paperwork. Chronic stress and overtime have become the norm; staff turnover is reported to exceed 30%. As a result, outcomes suffer.

The Solution

SpeakWrite helps Protective Services Agencies radically reduce the time it takes to create quality, time intense casework documentation. By offloading time-consuming paperwork, workers are better able to meet documentation standards and deadlines. Stress, overtime, and turnover are greatly reduced, and more time can be given back to families.


Every facet of data transfer and storage stays housed right here in the US, in state of the art data centers within the Microsoft Azure Government Cloud.

Azure Govenment Cloud

View Evidence Based Results of How SpeakWrite Has Helped Other Agencies

How SpeakWrite Transcription Works


Create Your Audio recording


submit your audio 24/7/365 via app , phone, computer or email


speakwrite sends your completed document in about 3 hrs

Because all SpeakWrite work is done by trained and qualified human transcriptionists, we are 99%-100% accurate

Technology solution for quality, time intense casework documentation

SpeakWrite Transcription Law Enforcement Security


Authorization, authentication, and encryption security protocols are implemented every step along the process. US-based typists must clear rigorous background checks and strict NDA policies before acceptance into our network.

SpeakWrite Legal Transcription Scalable Typist Capacity


Our network of US-based typists work around the clock allowing you to submit work anytime. Capacity can scale to handle any workload or backlog.

SpeakWrite Legal Transcription Remarkable Speed


SpeakWrite’s transcription processing is so efficient work is completed and ready to file in about 3 hours, for standard length audio. Chronic stress, overtime, and even turnover can be greatly reduced.

SpeakWrite Transcription Key Features


SpeakWrite has patented features like PhotoNotes™ and the SpeakWrite App. Both add detail that enhance casework documentation.

SpeakWrite Protective Services Transcription – Benefits for supervisors

Independent studies show that Caseworkers that use SpeakWrite create more detailed and timely case narratives vs. colleagues that type documentation themselves.

SpeakWrite is proven to reduce worker stress and overtime – resulting in higher job satisfaction and lower staff turnover.

SpeakWrite is easy to implement. Web-based, no IT investment or IT support needed. Built-in tools let you control your budget.


We Transcribe:

Simple, no contract pricing. On-Demand: Pay-as-you-go.

No monthly charges, fixed costs or hidden fees. Use SpeakWrite just when you need us.
Billed weekly to your credit card or directly to your agency and you are only charged for completed work and at a per word rate.

Test drive SpeakWrite today by requesting a Pilot for your Agency.

How to Mail Your Recorded Tapes

Many clients have recorded mini or standard cassette tapes to submit to us for transcription, but would rather not use their staff and resources to input these tapes into our system. In these instances, you can have these recorded cassettes delivered to us, and we will upload them into our system for transcription for you. To use this method of submission, you must have an existing SpeakWrite account. Send recorded tapes via overnight courier or USPS to the following address:

SpeakWrite Tape Processing Center
6300 Bridgepoint Pkwy
Building 1, Suite 100
Austin, Texas 78730

(800) 828-3889
Attn: Production Manager

With each delivery, you must print out a Recorded Tape Transmittal Sheet and enclose it with the tapes to be transcribed. Your package must include properly addressed and pre-paid packaging and label for the return of your tapes, using a service that provides for delivery tracking. If this is not included, we will return your tapes to you and charge your account a $10.00 delivery fee. Immediately upon our receipt of your tapes, we will input them into the SpeakWrite system for transcription. You will receive the transcription of the taped material via the email address on your account, just as any other SpeakWrite job. Your tapes will be returned to you via the delivery method you designate 48 hours after the completion of your transcript. All work transcribed will be charged at the standard, per word rate. There is no additional charge for handling or inputting the tapes. Be sure to erase all previously recorded tapes completely before recording any new dictation in order to avoid having old work transcribed by mistake or jeopardizing the quality of the newly recorded material.


We appreciate your interest in SpeakWrite for your team.
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Toll-Free Line: (800) 828-3889
Monday-Friday 7am-12am CST
Saturday-Sunday 8am-11pm CST
Holidays: 9am – 6pm CST