Custom Integrations
with Professional Services
You supply the business need.
We supply the technology solution.
What are Custom Integrations with Professional Services?
Most of our clients realize massive time savings using SpeakWrite services ‘off the shelf’. Some organizations benefit from a customized solution that increases efficiency even more.
Our professional services team will work with you to understand your current workflow to see how we can help streamline processes and maximize productivity.
Read our case studies below to see how organizations have leveraged our professional services to maximize gains.
How custom integration works
A SpeakWrite Case Study
The Challenge
A customer had a complicated process where their clients would leave voicemail messages that needed to be transcribed. Once the voicemail was delivered, an employee would retrieve the message audio, and manually send it to SpeakWrite to be transcribed.
This process was time-consuming, costly and prone to errors and mistakes.
The Solution
SpeakWrite Professional Services built a custom integration that automatically retrieved the voicemails, processed them for transcription, and returned them to the customer’s case management system – without any extra human intervention.
The new process eliminated the time and cost of the human intervention and is much more reliable and consistent.
Professional Services
We can accomodate your organization's needs
We understand the challenge
At SpeakWrite we know many organizations do not employ full-time engineers who have the bandwidth to customize solutions for their employees.
Boost your business
Our custom integration, tailored to your organization's unique specifications, allow for an increase in efficiency and productivity.
We Offer Competitive Pricing
We offer our team of professionals at an affordable rate, so you can get the customized solutions that your needs.
A SpeakWrite Case Study
The Challenge
A legal firm uses Litify for case management. The existing process consisted of lawyers dictating documents and delivering the dictated audio to their assistant. The assistant would upload the audio to SpeakWrite for transcription.
Once the transcribed document was complete, the document would be delivered to the assistant from SpeakWrite. The assistant would re-format the transcribed document and submit it to Litify for additional workflow and processing.
This process was cumbersome and expensive.
The Solution
SpeakWrite Professional Services built a custom integration that alllows the lawyer to dictate the audio and submit it directly to SpeakWrite for transcription. The document is then transcribed using SpeakWrite’s Template feature, onto the proper client template (e.g., letterhead, pleading, etc.). The completed document is then returned to the Litify case file and is automatically absorbed into the client’s workflow processing.
The new process eliminated the time and effort required from the assistant to intervene.
