Helping Law Enforcement Officers Work Safely During the Coronavirus (COVID-19) Crisis

We know that police departments are spread thin right now as everyone scrambles to face the new challenges the coronavirus (COVID-19) has presented, particularly limiting face to face contact.
 

Let us help your patrol division by having your patrol officers submit their reports to SpeakWrite through our free mobile app. That way, they can get their reports back quickly, and continue on to the next call. We know that the restriction on face to face contacts will also extend to your Criminal Investigations Division. Investigations will not stop so utilizing our “Record Call” feature to conduct interviews over the phone will help the Investigators get their work done while staying clear of possible illnesses. 

Police, like other first responders, are going to be hit hard by the response, and we want to help provide the tools that help them do more with less. Hopefully, they can get home at a decent hour and not risk exhaustion, burnout trying to do it all or get sick. We are here to help!
 
Click below for a short ‘How to guide’ for recording calls and phone interviews.

If you would like to set up additional accounts for your department just click the Additional Users button below to download the New Users Spreadsheet. Fill it out and send it to Michael, your account manager, via email: michael.fristoe@speakwrite.com

Or, if you already have accounts but would like further training for your staff, we can schedule a quick 20-minute training to get everyone up to speed.

Stay safe. Stay healthy!

Paul Aleman
Director of Law Enforcement Sales
Texas Law Enforcement Veteran

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How to Mail Your Recorded Tapes


Many clients have recorded mini or standard cassette tapes to submit to us for transcription, but would rather not use their staff and resources to input these tapes into our system. In these instances, you can have these recorded cassettes delivered to us, and we will upload them into our system for transcription for you. To use this method of submission, you must have an existing SpeakWrite account. Send recorded tapes via overnight courier or USPS to the following address:

SpeakWrite Tape Processing Center
6300 Bridgepoint Pkwy
Building 1, Suite 100
Austin, Texas 78730

(800) 828-3889
Attn: Production Manager

With each delivery, you must print out a Recorded Tape Transmittal Sheet and enclose it with the tapes to be transcribed. Your package must include properly addressed and pre-paid packaging and label for the return of your tapes, using a service that provides for delivery tracking. If this is not included, we will return your tapes to you and charge your account a $10.00 delivery fee. Immediately upon our receipt of your tapes, we will input them into the SpeakWrite system for transcription. You will receive the transcription of the taped material via the email address on your account, just as any other SpeakWrite job. Your tapes will be returned to you via the delivery method you designate 48 hours after the completion of your transcript. All work transcribed will be charged at the standard, per word rate. There is no additional charge for handling or inputting the tapes. Be sure to erase all previously recorded tapes completely before recording any new dictation in order to avoid having old work transcribed by mistake or jeopardizing the quality of the newly recorded material.

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Toll-Free Line: (800) 828-3889
Monday-Friday 7am-12am CST
Saturday-Sunday 8am-11pm CST
Holidays: 9am – 6pm CST
support@speakwrite.com