Deprecating Email Job Submission

As you may have heard, we will be releasing our NextGen platform over the coming weeks. We have overhauled our system top-to-bottom to offer even more security features, an updated Member dashboard and Team portal, and optimized performance.

As part of this transition, we are required to deprecate some older features in order to comply with today’s top security recommendations. For that reason, once your account has been migrated to NextGen, we will no longer be accepting job submissions through submit@speakwrite.com.

Instead, we recommend that you upload your audio/pdf through our new member dashboard for submission. For a sneak peek on how to do that, just click here for a quick preview of the new job upload page.

By moving all job submissions from email to web upload, we are better able to ensure the security of customer data in transmission, rather than relying on email transmission which is no longer recommended.

When will this change happen? We will be migrating our clients over to the new system in stages, so we cannot provide an exact date on when your account will migrate but expect to see a communication about it around late February.

If you have any questions about this change, please feel free to contact us at accountmanagement@speakwrite.com or by calling (800) 828-3889.



The SpeakWrite Team

How to Mail Your Recorded Tapes


Many clients have recorded mini or standard cassette tapes to submit to us for transcription, but would rather not use their staff and resources to input these tapes into our system. In these instances, you can have these recorded cassettes delivered to us, and we will upload them into our system for transcription for you. To use this method of submission, you must have an existing SpeakWrite account. Send recorded tapes via overnight courier or USPS to the following address:

SpeakWrite Tape Processing Center
6300 Bridgepoint Pkwy
Building 1, Suite 100
Austin, Texas 78730

(800) 828-3889
Attn: Production Manager

With each delivery, you must print out a Recorded Tape Transmittal Sheet and enclose it with the tapes to be transcribed. Your package must include properly addressed and pre-paid packaging and label for the return of your tapes, using a service that provides for delivery tracking. If this is not included, we will return your tapes to you and charge your account a $10.00 delivery fee. Immediately upon our receipt of your tapes, we will input them into the SpeakWrite system for transcription. You will receive the transcription of the taped material via the email address on your account, just as any other SpeakWrite job. Your tapes will be returned to you via the delivery method you designate 48 hours after the completion of your transcript. All work transcribed will be charged at the standard, per word rate. There is no additional charge for handling or inputting the tapes. Be sure to erase all previously recorded tapes completely before recording any new dictation in order to avoid having old work transcribed by mistake or jeopardizing the quality of the newly recorded material.