Frequently Asked Questions
Get answers to your questions about SpeakWrite.
Have questions about our typists / transcriptionists? Typist FAQs
What is your workload capacity?
Whether you are a large organization with multiple employees in different geographic regions or a single user in one location, we can accommodate any volume of work without any prior notification.
Our network of US and Canadian typists work around the clock to ensure you will always have a quick and easy completion of your transcription needs.
How soon after my file is submitted will my transcription be returned?
Typically, transcription documents are returned in about 3 hours! For Spanish translation and transcription, you will receive your documents in less than 10 days.
What is your pricing?
We charge per word for English-speaking transcription. For Spanish translation and transcription, we charge per audio minute or submitted page.
English Transcription Pricing:
- English Single Speaker Transcription (submissions with only 1 English speaker) 1½ cents per word
- English Multi-Speaker Transcription (submissions with 2 or more English speakers) 2¼ cents per word
Spanish Translation & Transcription Pricing:
- Spanish Audio / Video Translation & Transcription (submissions with any number of Spanish speakers) – $9 per audio minute
- Spanish Written / PDF Translation & Transcription (submissions of documents written in Spanish or translated to Spanish) – $16 per submitted page
For detailed pricing information, check out our Pay-As-You-Go Pricing or calculate your Time & Cost Savings!
Other than the cost per word / page / minute, are there any other fees or charges?
No! You only pay for the work produced at the per word / page / minute cost. English-speaking transcription is charged per word. Spanish-speaking transcription is charged per audio minute or submitted page.
There are no contracts, no fixed costs, no hidden fees, and no monthly charges.
For more pricing information, check out our No-Contract Pricing or calculate your Time & Cost Savings!
If I sign up right now, when will I be able to use the service?
New accounts are typically ready to use within a few minutes after you sign up. If you have any questions, please contact Customer Support at 1 (800) 828-3889.
Do I need special equipment to use SpeakWrite?
No, you do not need special equipment to use our service.
If you have a smart device, you can use our mobile app to submit your file.
If you don’t have a smart device, you can use a regular telephone to dictate and an email account to receive your completed documents. You can call the toll-free dictation line at 1 (800) YOU-DICTATE or 1 (800) 968-3428.
You can also submit files that you have recorded on other smart devices, using our web portal.
Where can I get instructions on how to use the system?
Complete instructions on how to use our system to dictate are available on our Support page, our toll-free dictation line at 1 (800) 968-3428, or you can contact Customer Support at 1 (800) 828-3889.
Do I have to call from the same phone each time?
No, you can use any phone from any location to call SpeakWrite.
How difficult is it to use the system?
The system is actually quite easy to use! Once you set up your account, simply call our toll-free dictation line at 1 (800) 968-3428 and follow the automated instructions.
If you encounter any problems, call Customer Support at 1 (800) 828-3889.
Sign Up for your free SpeakWrite account.
Log In to your SpeakWrite account.
What if I sign up and then don’t use the service very often?
No problem. It costs you absolutely nothing to have an account. You only pay for the work that our typists produce. You can use the system once a year or three times a day, whatever fits your pace and your needs.
Sign Up for your free no-obligation SpeakWrite account.
Which file types do you accept?
We accept many popular audio, video, image and text files.
See our complete list of accepted file types.
Is there a fee for submitting my work after business hours or on holidays / weekends?
No! You can submit your work any time, any day of the year, and expect to receive it in about 3 hours for English transcription. Expect 10 days or less for Spanish transcription. Pricing remains the same – regardless of when you submit!
For detailed pricing information, check out our Pay-As-You-Go Pricing or calculate your Time & Cost Savings!
How can you return work so quickly, yet maintain affordable pricing?
SpeakWrite utilizes a unique pool of US and Canadian typists who have work schedules that allow for around-the-clock coverage.
Receive your English transcription in about 3 hours.
Receive your Spanish transcription in 10 days or less.
How secure and confidential is my work?
Your dictation is transmitted over secure lines to a randomly chosen typist to be transcribed, and your completed draft is emailed back to you. Learn how it works.
As an added feature, you can indicate that you want your work to be accessible only by your password once it is completed and returned to your email address.
Explore SpeakWrite’s Document Policy, Privacy Policy, and Security Policy.
Is SpeakWrite HIPAA compliant?
YES!
Safeguarding client data, including Protected Health Information (PHI), is a top priority at SpeakWrite. Our privacy & security policies and procedures adhere to the Health Insurance Portability and Accountability Act (HIPAA) of 1996 as outlined below.
Read SpeakWrite’s HIPAA Compliance in more detail.
Does SpeakWrite have any recent reviews or testimonials?
Yes! Check out our Customer Reviews.
What all can SpeakWrite transcribe?
We transcribe files for a wide variety of industries:
- Body Cam Transcription
- Court Transcription
- Financial Transcription
- Insurance Transcription
- Legal Transcription
- Meeting Transcription
- Multi-Speaker Transcription
- Protective Services Transcription
- Spanish Transcription
- …and so much more!
See a complete list of file types we transcribe.
Have questions about our typists / transcriptionists? Typist FAQs